FAQ

General

How do I place my order?

Please follow the instructions on the order online pages or supply a detailed brief via email.

Have another Question?

If have other questions you can email us and we will respond within 24 hours.

Print

How long does printing take?

After initial setup and approval, the average printing and delivery turnaround times are:

Products with special requirements such as trimming to a specific size etc. will also take longer. Time for designing your cards can vary greatly depending on a number of situations. If this is an issue please enquire.

What format should my artwork be in?

If you are supplying artwork, please supply as unflattened PSD files, and text should be supplied as Word Documents.

Can you print smaller quantities?

To obtain the best prices possible we have our orders printed in bulk, which means certain quantities have been set on specific types of printing products available. Typically, the minimum printing quantity is either 500 or 1000 copies, depending on the item.

Can I design my own artwork?

Yes, you can design your own artwork. Please be aware however that the format will need to comply with printing standards. For more information about this contact us.

Can I scan my old printing and send it to you?

This is possible, but it will not produce the best results. If you are doing this, please make sure your scan is at least 300 dpi.

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Henry David Thoreau